Good customer service does not mean being a doormat or accepting poor treatment just to get the client. Good customer service requires effort on behalf of the client too.
Here it is! I’ve now closed down the old editing blog and copied my posts across so I am only managing one website. This site allows you to send enquiries, view prices and services, as well as read news and advice on writing, editing and self-publishing, all in one place. It also allows you to post testimonials and […]
A suggestion from a fellow editor made me give editing and proofreading a go and I am glad I took him up on his advice. I love it and have since set myself up as a freelancer. This means I have the freedom to set my own hours. It has also taught me that I not only need to learn when to stop working and think about something else for a while but actually do it.
Choosing an editor is not easy. The good ones have fees that could choke a horse. However, they are GOOD editors, so the fees they charge are worth it. If you can afford those fees. Unfortunately, many Indie authors just can’t break out that kind of cash. Enter the rip off artists. They come in many levels […]
Having spent months, and possibly years on your manuscript, writing, editing, rewriting, editing, and then tweaking it a few more times for good measure, the time will come when the services of an editor will be required. But with so many editors to choose from, all with a wide range of pricing and experience, how do you work out […]
This site will be running along side my official website, and will be used to keep a running record and reflection of my experiences as a new editor,